Nada Al Ayoub Kuwait Policies
Refund & Exchange Policy
We do not accept any returns/refunds.
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at firstname.lastname@example.org with details of the product and the defect.
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
Delivery Policy :
Local orders of Casual Wear and Kaftans will take up to 2-7 working days from the date of your order and 5-14 working days for the Evening Dresses from the date of your order.
Shipping Policy :
International orders will take up to 5-14 working days from the date of your order. Shipping costs will depend on the weight of the order additional to the country that it's being shipped to.